சுருக்கம்

An exploratory study on factors affecting the parental satisfaction regarding care of children admitted in pediatric department at Sree Balaji Medical college and hospital, chrompet, Chennai.

Tamilselvi D*

Parents’ perception of health care delivery that includes both experiences and satisfaction is an important component in health care evaluations, interventions and assessment of service quality. An objective of this study is to identify the factors affecting parental satisfaction regarding care of children. To find the association of factors affecting the parental satisfaction regarding care of children with selected socio demographic variables. Research approach is quantitative research, Research design exploratory study and convenient sampling technique is adopted in this study. Result of this study reveals that communication/ information had highest mean percentage (68.33%) followed by admission criteria (66.77%), then patient care (62.22%) and at last hospital environment (59.66%). Overall satisfaction level among parents of children satisfied level (%69(69.0%), more satisfied level 31(31.0%)